Question 1

How do I place an order?

Accepted Answer

• Browse our menu and choose the cake you would like.
 • WhatsApp us with the cake flavour and size you would like to order.
 • Let us know if you prefer collection in Denton (M34) or delivery (please provide your postcode).
 • We will get back to you as soon as possible to confirm availability and next steps.

Question 2

How far in advance should I place my order?

Accepted Answer

We require at least 3 working days’ notice to guarantee your order.
Once a date is fully booked, we will be unable to accept any further orders for that day.

Question 3

Do you accept urgent orders (within 1–2 days)?

Accepted Answer

Please DM or WhatsApp us to check availability for urgent orders. This will depend on the product and how urgent the request is. An urgent order fee will apply if we are able to accommodate your order.

Question 4

How can I pay?

Accepted Answer

Full payment is required in advance to confirm your order. We accept bank transfer only. For returning customers, payment can be made by bank transfer or cash upon collection.

Question 5

Can I customise or modify the cake?

Accepted Answer

Sorry we are not accepting custom cake orders. Any small modifications to menu items will be subject to availability and may not always be possible.

Question 6

I have lactose or gluten intolerance, do you offer alternatives?

Accepted Answer

Yes, for Chiffon Whole Cakes only. We can substitute:
 • Plain flour & corn flour → rice flour
 • Whole milk → soya milk or coconut milk
Availability depends on the specific product.